Returns & Exchanges
At Be Well by Kelly, we want you to be completely satisfied with your wellness journey. If you are not happy with your purchase, we offer returns on eligible items within 30 days of delivery.
Check Eligibility
Ensure your items are unopened, in original packaging, and within the 30-day return window to qualify for a full refund.
Initiate Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Pack and Ship
Securely package your items and include the RMA form inside the box before shipping it back to our fulfillment center.
Receive Refund
Once our team inspects your return, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing